New Articles

  1. Quick Turnaround Items

    Quick turnaround can cover shortages by quickly prepping equipment for early release when it comes back into the warehouse or directly transferring it to another booking onsite. Setting a line as quick turnaround does not affect regular availability...
  2. Auto Resolve on Checkout

    Auto-resolve option for alternatives, allows an additional item scanned at check-out to automatically replace an unshipped item. Set Up Items must be set up to auto resolve in Inventory Setup. Ensure the possible replacement product is lis...
  3. Consolidated Location Availability

    Some companies may want to consider the overall availability in addition to the availability at a specific location when adding equipment to a booking. Click the   button at the top of the equipment grid in the booking.  This is a toggle option, so...
  4. V12 New Features

    Major New Features Quickbooks Online Rentalpoint now integrates with Quickbooks Online     Mobile Web Browser Based Delivery App Use this Web based Mobile Delivery App to view RentalPoint scheduled Deliveries and Returns, Print a Delivery...
  5. Troubleshooting FAQ's

  6. Documents not printing to PDF successfully

    Please confirm the following: RentalPointPDF is installed RentalPoint v11.3.3.3 and lower (this is a licensed copy of CutePDF, some users had issues with RentalPointPDF 2.7.0.1 due to settings on their Windows OS, so we released v3.0.0.1.  If...
  7. DocuSign

    How does it work? RentalPoint provides functionality to request a digital signature from clients for Fast Report custom documents produced in RentalPoint (i.e. Quotes, Booking Hardcopies etc) by integrating with DocuSign software! Requirements ...
  8. Bookings with Invoice and Itemized Payment Details

    /* Shows Bookings with invoice or payment recorded against them within the last 30 days Change the value of @DaySpan to change the range */  DECLARE @DaySpan  INT ;  SET @DaySpan = 30;  SELECT v.booking_no                                     ...
  9. Bookings with Invoice and Payment Details in the last 30 days

    */ Bookings Invoiced within the last 30 days - Payment details included */ SELECT v.booking_no                           AS [Booking #],        v.showname                             AS [Showname],        v.organizationv6                       AS...
  10. Optimal Equipment for Projects

    What is it? When bookings are added to a project entered for a festival or event, there may be equipment that is not required for the entire duration of the project that can be reused for another booking on the same event. The optimal equipment ...