Articles
Emailing in RentalPoint
Accessing Email Configuration Email Settings available (i.e. 'Company', 'Custom' and 'Location') Email configuration can be found in each operator record per screenshots below. Double Click the operator Login Name to edit the re...
Keyboard Shortcuts
Ctrl Shift Alt F1 Duplicate Booking F2 Quick Look F3 New Inquiry Change Operator F4 Open ...
Settlement Discount
Written by Timothy Grafton 7th August 2015 Settlement discount is a discount that is offered to some clients if they pay their invoice within a set time frame, for example - 30 days. ...
Archive/Purge Records in RentalPoint
Archiving is a tool designed to improve performance and remove the clutter of non-relevant or old items in the RentalPoint system database. Archiving Bookings Archiving prevents the system from having to load hundreds or thousands of bookings in...
Change Document Paths
Change Attachments Documents Path The Change All Attachments Document Path is a utility used to perform maintenance on documents that are generated by RentalPoint. When a document is generated in RentalPoint a path is saved that tells the system ...
Format Phone Numbers
The Format Phone Numbers utility is used to format existing phone numbers in the system to a format specified by the operator. The utility helps to standardize how RentalPoint stores numbers. For example, some phone numbers have the area code mixed ...
Open a Second Copy of RentalPoint
A second copy of the software can be opened on the same machine that you are working on. This utility will not use another license. You may need to utilize this option to cross reference bookings, accounts or products. ...
Messages to other Operators
Contact Management Preferences Goto Setup-->Contact Management to set up parameters for Contact Management From here you can set up Contact Management Preferences, including 'pop up message preference' and 'check message interval' for...
Increase/Decrease Inventory Pricing
RentalPoint Offers the ability to increase/decrease inventory pricing across a selection of products *** Please take a backup of your database before using this feature to update pricing *** ** Once updated, there is no 'undo' option ** Refer to...
Known Issues
Error producing reports/merging templates when using Office 365 Error text: "There is no application associated with the '.CSV' file extension" Reason: Latest Office 365 updates (Apr 2019) have left Windows unable to open Excel or Word when c...
License Refresh Period
RentalPoint will refresh the record of active logins at regular intervals, based on the setting for Operational Parameter 93. When attempting to log into RentalPoint, if you get a message that you are already logged in. Wait for up to 15mins and ...
Venue Flow Sheet
Output Information The Venue Flow Sheet is used in conjunction with Hotel Master Billing . The report itemizes: Each venue selected Booking reference/number Product usage timeline (based on setup, show start and end times from calendar t...
Remove Lock From Parameter File
Parameter Setup is locked for updating once accessed by any user, for the duration of the edit. Sometimes, if a user gets disconnected or doesn't log out correctly, the lock can remain in place even when Parameter Setup is no longer in use. Should...