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Parameter Setup is locked for updating once accessed by any user, for the duration of the edit. Sometimes, if a user gets disconnected or doesn't log out correctly, the lock can remain in place even when Parameter Setup is no longer in use...
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/* Set up default 50/50 payterm stages for all customers that are not already set up for multi stage invoicing Change the Stage and StageName values as needed Contact support@rentp.com to modify this query */ DECLARE mycursor CURS...
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If you have issues connecting to your RentalPoint Cloud Server, the problem could be related to your internet connection, which can only be resolved by contacting your local internet provider. To quickly differentiate between internet provid...
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Created On: 29/03/2021
in Additional Modules Stripe is an online 3rd party software package that allows you to send Pay Online links to your clients. Your clients can use this link to pay with Visa, MasterCard or American Express. Payments made by your clients are automatically sent to your Stripe account.
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Accessing Customer Reports There are certain reports that are only available in the customer grid. These reports can be accessed by right clicking in the customer grid and selecting the customer reports sub menu. Accounts Receivab...
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Created On: 02/03/2021
in Working With RentalPoint Customer / Financial Reports Credit Card Processing in RentalPoint Invoicing Options Cancel/Credit an Invoice Applying Payments Online Payment Option ...
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The query you have will give you assets out between the selected date range Things to Note: ActOutDate is the date the item was checked out ActInDate is the date the item was checked in The 1980 showing in ActInDate would mean the item was neve...
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The Product Record Add/Edit Products To add, edit duplicate or delete items in your inventory tree you can use the buttons located on the right side of the F10 window, or you can use the right click options. General Tab This section i...
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The Asset Record Assets are the individual items that are sent to a client, where each item is tracked in RentalPoint via a unique barcode. You may have five microphones in your warehouse; to track the microphones at an asset level you'll nee...
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Racks and Roadcases Defined When Should I use a Roadcase? Use a road case when you have a barcoded container that items can be scanned and placed into, prior to the road case being scanned and loaded onto the truck for shipping; items can easil...