New Articles

  1. Package Products

    Package Products A package is used when you would like to set up a group of items/products that would have a package price when booked together.  Set up your package product first.  Identify the item as a package product under the general tab--...
  2. Remove Lock From Parameter File

    Parameter Setup is locked for updating once accessed by any user, for the duration of the edit.  Sometimes, if a user gets disconnected or doesn't log out correctly, the lock can remain in place even when Parameter Setup is no longer in use. Should...
  3. Add default Multi Stage Terms for all Customers that don't have default terms

    /* Set up default 50/50 payterm stages for all customers that are not already set up for multi stage invoicing  Change the Stage and StageName values as needed Contact support@rentp.com to modify this query */ DECLARE mycursor CURSOR fast_forward...
  4. Check Connectivity to your Cloud Server

    If you have issues connecting to your RentalPoint Cloud Server, the problem could be related to your internet connection, which can only be resolved by contacting your local internet provider.  To quickly differentiate between internet provider an...
  5. RentalPoint Stripe for Online Payments

    Stripe is an online 3rd party software package that allows you to send Pay Online links to your clients. Your clients can use this link to pay with Visa, MasterCard or American Express. Payments made by your clients are automatically sent to your Stripe account.
  6. Customer / Financial Reports

    Accessing Customer Reports There are certain reports that are only available in the customer grid. These reports can be accessed by right clicking in the customer grid and selecting the customer reports sub menu.    Accounts Receivable Aged An...
  7. Customers

    Customer / Financial Reports Credit Card Processing in RentalPoint Invoicing Options Cancel/Credit an Invoice Applying Payments Online Payment Option ...
  8. Asset Out Between Date Range

    The query you have will give you assets out between the selected date range Things to Note: ActOutDate is the date the item was checked out ActInDate is the date the item was checked in The 1980 showing in ActInDate would mean the item was neve...
  9. Product Setup

    The Product Record Add/Edit Products To add, edit duplicate or delete items in your inventory tree you can use the buttons located on the right side of the F10 window, or you can use the right click options. General Tab  This section is use...
  10. Asset Overview

    The Asset Record Assets are the individual items that are sent to a client, where each item is tracked in RentalPoint via a unique barcode. You may have five microphones in your warehouse; to track the microphones at an asset level you'll need to...