New Articles

  1. Cancel/Credit an Invoice

    When cancelling an invoiced , the corresponding invoice is automatically credited When re-invoicing a booking, processing is dependant on Invoicing Parameter 47 setting: Invoicing Parameter #47 When set to 'Keep the same Number when re-i...
  2. Install RentalPoint on a New Workstation

    Rentalpoint must run with the matching executables to the database version i.e. if your database is v12.0.0.2 then your executables must match that version. It may be easier to copy RentalPoint from an existing workstation since you can follow...
  3. Autoemail Send Error

    AutoEmail errors are reported to the data\logs\errorlog.txt The message below will be reported when an operator has auto-emailing turned on but the operator doesn't have an email address set up. Use the query below with Excel Query Build...
  4. Asset Listing

    Lists Assets in inventory with some rate and product information You can execute this query using Excel Query Builder in RentalPoint... SELECT A.description                      ...
  5. Technician Timesheet

    Technician Timesheet for Booking Print a report of technician hours entered for a given booking as follows: Narrow scope to one technician or print for all technicians on the booking Operator Privileges If the above option is not ...
  6. RentalPoint Port & Additional Module Usage

    RentalPoint2 is designed to run on a Windows Operating System using a compatible Network Type with Minimum Hardware Requirements.   Information is stored in a RentalPoint Database hosted in Microsoft SQL Server.   Below is an outline...
  7. Import Product Weight and/or Rate Information

    Import changes to existing inventory with a smaller selection of data (for example rate and weight) First export product information (copy/paste the query below into Export Query Builder ) SELECT G.group_code      AS [Product Gro...
  8. Freight Reports

    You can execute any of the queries below using Excel Query Builder in RentalPoint..... Remember to change the date values (highlighted in red below) as needed. Freight Report for Date Range DECLARE @fromdate DATETIME DECLARE @todate DATE...
  9. Assets Overdue for Return

    select B.booking_no 'Booking #',         CASE WHEN B.Booking_type_v32 = 0 THEN 'Rental'               WHEN B.booking_type_v32 = 1 THEN 'Sub Hire'    &nb...
  10. Package Products

    Package Products A package is used when you would like to set up a group of items/products that would have a package price when booked together.  Set up your package product first.  Identify the item as a package product under the gen...