Popular Articles

  1. Product Setup

    The Product Record Add/Edit Products To add, edit duplicate or delete items in your inventory tree you can use the buttons located on the right side of the F10 window, or you can use the right click options. General Tab  This section is use...
  2. Customer / Financial Reports

    Accessing Customer Reports There are certain reports that are only available in the customer grid. These reports can be accessed by right clicking in the customer grid and selecting the customer reports sub menu.    Accounts Receivable Aged An...
  3. Labour and Bookings

  4. Other Crew Planner Features

    A more in-depth look at searching for technicians with particular skills and more......
  5. Rack Workflow

  6. Virtual Carnet

    Overview RentalPoint now offers functionality to build a Virtual Carnet for checked out bookings.  Users can create a list of boxes/cases, allocate items to each case and either manually enter dimensions or have RentalPoint load dimensions from I...
  7. Troubleshooting FAQ's

  8. Check Connectivity to your Cloud Server

    If you have issues connecting to your RentalPoint Cloud Server, the problem could be related to your internet connection, which can only be resolved by contacting your local internet provider.  To quickly differentiate between internet provider an...
  9. Archive/Purge Records in RentalPoint

    Archiving is a tool designed to improve performance and remove the clutter of non-relevant or old items in the RentalPoint system database. Archiving Bookings Archiving prevents the system from having to load hundreds or thousands of bookings in...
  10. Crew Reports

    Crew Report Operator Privileges Many Crew Reports have associated operator privileges limiting access to users.  See Setup-->Operators-->Reports Tab for operator privileges governing Crew Reports Crew Assignment This report details the activit...