Popular Articles

  1. RoadCases

  2. Check Connectivity to your Cloud Server

    If you have issues connecting to your RentalPoint Cloud Server, the problem could be related to your internet connection, which can only be resolved by contacting your local internet provider.  To quickly differentiate between internet provider an...
  3. Customer / Financial Reports

    Accessing Customer Reports There are certain reports that are only available in the customer grid. These reports can be accessed by right clicking in the customer grid and selecting the customer reports sub menu.    Accounts Receivable Aged An...
  4. Rack Workflow

  5. Set up User Access to the RentalPoint Database

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  6. Troubleshooting FAQ's

  7. Remote Connect from MAC

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  8. Backing up the RentalPoint Database

    Please Note: There is a difference between backing up a SQL Server database versus backing up a server.   A backup of the server includes all the individual files and folders on the hard disk(s), which includes all the individual files that make u...
  9. Archive/Purge Records in RentalPoint

    Archiving is a tool designed to improve performance and remove the clutter of non-relevant or old items in the RentalPoint system database. Archiving Bookings Archiving prevents the system from having to load hundreds or thousands of bookings in...
  10. Other Crew Planner Features

    A more in-depth look at searching for technicians with particular skills and more......