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Equipment Grid Colours

Created On: 17/06/2019 in Working With RentalPoint Bookings Inventory and Bookings

Built-in Colours for Line Items RentalPoint uses 'built in' colours on the Equipment Grid of each booking to communicate some inventory issues/status as follows: Red: Equipment is not available/short for the time period of the rental Pur...
License Refresh Period

Created On: 14/05/2019 in Working With RentalPoint Misc

RentalPoint will refresh the record of active logins at regular intervals, based on the setting for Operational Parameter 93. When attempting to log into RentalPoint, if you get a message that you are already logged in. Wait for up to 15mins and ...
Virtual Carnet Documentation

Created On: 29/04/2019 in Working With RentalPoint Bookings Booking Documents

[Open Carnet Documentation]
Virtual Carnet

Created On: 29/04/2019 in Reports and Templates Product Reports

Overview RentalPoint now offers functionality to build a Virtual Carnet for checked out bookings. Users can create a list of boxes/cases, allocate items to each case and either manually enter dimensions or have RentalPoint load dimensions from I...
Known Issues

Created On: 11/04/2019 in Working With RentalPoint Misc

Error producing reports/merging templates when using Office 365 Error text: "There is no application associated with the '.CSV' file extension" Reason: Latest Office 365 updates (Apr 2019) have left Windows unable to open Excel or Word when c...
Using Microsoft Office 365 with RentalPoint

Created On: 25/03/2019 in Reports and Templates Microsoft Office and RTF Fields

Email using Office 365 See more information at this link for emailing in RentalPoint using Office 365 Printing Documents using Office 365 RentalPoint will work with Office 365 to merge RTF templates much the same as it functions with Microso...
Error or Warning Sounds on Checkout or Return

Created On: 05/03/2019 in Working With RentalPoint Bookings Tracking a Booking

Set Barcode parameter #34 to enable notification sounds - used when errors or warnings occur while scanning barcodes in the checkout and return windows. There are two different types of sounds available. Both sounds can be enabled if neede...
Security Deposit

Created On: 19/02/2019 in Working With RentalPoint Customers

Operator Privileges Goto Setup-->operators edit the operator group and click 'customer & Vendors' tab Parameters Goto Setup-->parameters-->custom viewing option and enable security deposit under 'user interface' tab Set Minim...
Products not used on Bookings

Created On: 05/02/2019 in Reports and Templates SQL Queries

Execute these queries using Excel Query Builder /* Products not used on any booking*/ select m.product_code as [Inventory Code], m.descriptionV6 as [Description], isnull(i.product_code_v42,'') as [Item Code], isnull...
SAGE 50 Premium US Edition

Created On: 23/01/2019 in Interfacing with Accounting Software

RentalPoint Interfaces with SAGE 50 Premium US Accounting (formerly known as Peachtree)