New Articles

  1. Checking out Roadcase Items

    Available in RentalPoint Version 12 Predetermine how RentalPoint should handle items that are packed in a roadcase, but scanned out as a single item during checked session! Exceptions: When RFID is in use, the action is set to 'Do not check ou...
  2. Asset Movement

    For a history of Asset Movement Go to Inventory Setup (hit F10 for shortcut) Locate the asset you want to get a history on in the Inventory Tree Right Click on the asset and click 'Show Asset Movement' Note the scope at the bottom of ...
  3. Sub Totals on Custom Documents

    Custom printing parameter #4 enables heading sub totals to print on custom documents.  Access via Setup-->Parameters-->Custom Printing The default behavior will cause the heading description to be used in the title for the sub total as...
  4. Custom Documents

    Custom Booking Documents
  5. Equipment Grid Colours

    Built-in Colours for Line Items RentalPoint uses 'built in' colours on the Equipment Grid of each booking to communicate some inventory issues/status as follows: Red:   Equipment is not available/short for the time period of the rental Pur...
  6. License Refresh Period

    RentalPoint will refresh the record of active logins at regular intervals, based on the setting for Operational Parameter 93.   When attempting to log into RentalPoint, if you get a message that you are already logged in. Wait for up to 15mins and ...
  7. Virtual Carnet Documentation

    [Open Carnet Documentation]
  8. Virtual Carnet

    Overview RentalPoint now offers functionality to build a Virtual Carnet for checked out bookings.  Users can create a list of boxes/cases, allocate items to each case and either manually enter dimensions or have RentalPoint load dimensions from I...
  9. Known Issues

    Error producing reports/merging templates when using Office 365 Error text: "There is no application associated with the '.CSV' file extension"  Reason: Latest Office 365 updates (Apr 2019) have left Windows unable to open Excel or Word when c...
  10. Using Microsoft Office 365 with RentalPoint

    Email using Office 365 See more information at this link for emailing in RentalPoint using Office 365 Printing Documents using Office 365 RentalPoint will work with Office 365 to merge RTF templates much the same as it functions with Microso...